From initial exploratory and pathfinding trips; through setting up initial operations; to stabilising, consolidating and maturing those operations, our in-country life support services’ mission objective is designed to help assure that clients’ international adventures receive the pragmatic, practical, business and commercially focused operational and on-the-ground support required to successfully optimise operations, reduce risks and allow organisations to successfully author, develop, capture and deliver business in new countries and markets.

Through our international business and operational expertise and experience – garnered from over five generations of expatriate expertise and experience at  senior levels across military, blue-chip and organisational environments – we help assure that clients can hit the deck running; establish initial operations as quickly as possible; optimise operational effectiveness; develop, high impact, effective, responsive, resilient, secure and safe in country operations; and ensure that teams and individuals feel professionally and fully supported.

We like to accentuate the positive enriching and empowering experiences and rewards that both organisations and individuals can experience from such international adventures, and so we place a strong emphasis on three central service pillars.

The first is the importance of preparing people – to reduce deployment and culture shock, through a SMARTER, intelligent approach which looks to fully prepare and orientate clients for deployment prior to embarkation, as well as provide in country support, somas to help assure that organisations and clients understand and can effectively operate in local contexts, environments and cultures.

The second is to ensure that the best possible organisational and professional foundations are laid by ensuring that operational and on the ground requirements are full understood, potential operational risk reduced and options presented. A key pillar here is the importance of learning from and understanding the common challenges, issues and patterns involved in assuring successful international operations and others’ ‘failures’.

The third is to help organisations assure that they understand the on-the ground realities of how to best achieve the competitive advantage of and reap the potential rewards from an international presence and operations. To achieve this help organisations professionally plan a SMARTER and intelligent in country operational deployment, stabilisation and maturation, drawing upon our and our networks’ regional, national and local expertise, experience, intelligence and knowledge.

Taking  a business, commercially, pragmatic and practical focus, we assure that clients have a realistic assessment of the resources required to successfully establish operations, as well as to help source such assets and resources; as well as helping them to successfully understand and address operational issue such as compliance, regulatory and choice of local partners.

Finally, we help organisations establish the operational frameworks, channels and mechanisms around which effective operational and management information, intelligence, feedback and reporting can be embedded and advantage taken of two-way feedback, innovation and research.